Home page introduction

Coronavirus information

Please note that despite London moving to Tier 2 Covid Alert Level, the practice will remain open as it is Covid Secure.

For the safety of all patients and staff we have installed the following: thermometer, sneeze guards, sanitisation points, hand washing sink and floor marking and posters to assist staff and patient compliance.

During your visit, patients or guardians with a  high temperature will not be allowed into the clinic. Please note that all our staff are available to assist a smooth run of these new protocols and assist patients to the new hygiene protocol. We need your  co-operation.

Patients showing the following  symptoms: high temperature, persistent cough, or a loss of taste or smell. Please get tested and self-isolate and inform us.

If you or any member of your family has  tested positive for COVID-19, please inform the practice prior to making an appointment.

TOILETS- Our toilets are COVID-19 compliant so please read and follow instructions to keep everyone safe. However, for the safety of patients and staff where there are any concerns we may have to shut the toilets.

LATENESS - For the management of safe distancing, we have installed a queuing system at the door and staff will admit patients one at a time. The seats are marked and a one-way direction system is in place. Please note that if you are LATE we may not see you so please  ARRIVE ON TIME. If the reception is full to its safe-distancing capacity, you will be asked to wait outside. Please be patient and wrap up warm to wait outside.

MASKS - The wearing of masks is compulsory for all patient, parents and guardians visiting the practice. We will not admit anyone without a mask. Masks  MUST be worn throughout the visit and taken off in the surgery during the procedures.

FOLLOW-UP APPOINTMENTS Appointments can now be made before you leave the practice. Where safe distance cannot be maintained, this will be made by telephone, please remember to call us to rebook.

We look forward to seeing you soon.

GET UP-TO-DATE NEWS & OFFERS

from Marsh House Orthodontics