In light of the current global coronavirus pandemic, the practice has made the following the decision which is in line with the current government guidelines and directives.
On 20th March 2020, the government has advised all individuals to limit social interaction in order to limit /reduce the transmission of the virus.
The practice has decided that the safest action now is to cancel all orthodontic appointments and limit our services to emergencies or urgent appointments until further notice.
This is not a decision we have taken lightly but it is to minimise close contact in patient areas and surgeries and also to protect our staff, patients and relatives.
If you have an emergency please contact us on 020 8646 6200 please leave us a message ONLY if you have an emergency and we will endeavour to call you back as soon as possible to organise an appointment and advice accordingly. Please leave your phone number, patient's name and date of birth.
Please do not visit the practice unless you have an emergency appointment, booked in advance. Only patients with appointment will be allowed into the practice. Under 16 must be accompanied by an adult.
Emergencies are classed as:
Pain / discomfort
Damaged or lost removable Retainer
Broken or damaged fixed retainer
Please note that loose or broken braces/fixed appliance are not an emergency.
We sincerely apologise for the inconvenience caused, but we are sure you will understand we have taken this action as advised by our regulators and the government to keep our patients and staff safe. Thank you for your understanding and loyal custom.